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Services & integration

From first connection
to ongoing support.

Topp Industries supports the practical steps that turn telemetry hardware into useful operational information, from assessment and device supply to installation, onboarding and support.

A joined-up approach.

Hardware, configuration and commissioning shaped around the equipment and the people operating it.

How we help

The complete connection.

01

Device supply

Gateway hardware and suitable accessories selected for the equipment, operating environment and monitoring requirements.

Hardware selection · connectivity · mounting
02

Pre-configuration

Define the signal list, controller mapping, reporting behaviour and alarm conditions before the equipment goes to site.

Point mapping · reporting · alarm settings
03

Installation

Plan and coordinate mounting, wiring, power and the interface to the existing equipment, with site requirements established up front.

Equipment interfaces · wiring · power
04

Commissioning

Check the path from field signals to the operator's view, including communications, point states and configured alarm behaviour.

Signal checks · connectivity · alarm verification
05

Cloud onboarding

Set up the agreed assets, dashboard views, user access and notifications, with an introduction to the monitoring workflow.

Asset setup · user access · operator handover
06

Ongoing support

Get help with diagnostics, configuration and monitoring queries as equipment and operational requirements change.

Troubleshooting · configuration · subscriptions

OEM & system integration

Build connectivity
around your equipment.

Bring a connected option to an equipment range or integrate an existing controller with a monitoring platform. We work through the interface, available data and reporting requirements to define the application.

Signal mapping, firmware configuration and SCADA or cloud integration are scoped against the target equipment. The result is a defined configuration that can be validated before a wider deployment.

Installation options

Set up for the site.

Accessories and connectivity are selected to suit the hardware, power source and operating environment.

Enclosures & mounting

Select suitable enclosure, panel or field mounting arrangements for the location and equipment.

Power & backup

Assess supply and supported backup options against the reporting behaviour needed during an interruption.

Cellular connectivity

Review the network, SIM and coverage requirements. Any antenna accessory must be compatible with the selected device.

Pricing reflects the equipment, device configuration, accessories, connectivity, hosting and agreed commissioning scope. We will outline the hardware and ongoing costs in your quote.

Let's talk about your application

Define the scope. Then build the connection.

Tell us whether you need a gateway supplied, help with an installation, or an integration for your equipment range.

Discuss your application